When planning your pilgrimage to Makkah and Madinah, you will quickly encounter confusing offers and wide price ranges for the Umrah visa. Many agencies charge flat rates that leave it unclear how much goes directly to the authorities and what the actual service fee is. We break down every item honestly and transparently so that you can plan your travel budget with confidence.
If you are setting out from Germany for Umrah, you do not need an expensive, specialized "Umrah visa": the standard Saudi electronic tourist visa (eVisa) fully permits performing Umrah when combined with the free Nusuk ritual permit. While "Umrah visa" remains the common search term, what travelers actually receive is this flexible eVisa. When researching the fees involved, travelers often encounter opaque all-inclusive prices where service costs and official levies are blurred into a single lump sum. For reliable budget planning, it is essential to understand how the final amount is calculated.
Umrah Hilfe is committed to complete transparency: with us, you pay the official fees of the destination country plus a clearly defined compensation for our service. Both items are listed separately on your invoice. This ensures that you know down to the cent what your money is being spent on before making any payment.
How Is the Total Cost of the Visa Calculated?
The cost of applying for an Umrah visa consists of two clearly separate components:
- The official government fee: This is the administrative fee charged by the Kingdom of Saudi Arabia for processing the application and issuing the electronic visa. This fee already includes the mandatory emergency medical insurance for your stay in the country.
- Our service fee: For the thorough pre-check of your documents, error-free application processing, and support throughout the procedure, we charge a fixed fee of €37.50 per person.
As a small business, we do not charge VAT in accordance with statutory regulations. You will encounter no unexpected extra charges, weekend processing surcharges, or hidden exchange rate markups with us. For a broader overview of the general entry requirements, please refer to our guide on the Umrah visa from Germany.
The Government Fee in Detail
The government fee is an official levy set directly by the Saudi Arabian state. For us as a service provider, it is strictly a pass-through cost: we forward this exact amount without any markup when we purchase the visa on your behalf via the official Saudi state platform.
Because the government fee is denominated in Saudi Riyals (SAR), the amount converted into euros fluctuates slightly according to the current exchange rate. In addition, the relevant authorities reserve the right to adjust official fee schedules or mandatory insurance costs. For this reason, we do not state a rigid euro amount for the official portion, but instead clearly itemize the day's official fee on your personal invoice.
Please note: once a visa application has been submitted to the Saudi authorities and the visa has been issued, the government fee is strictly non-refundable by the authorities. If you have to cancel or postpone your trip for personal reasons, this amount cannot be reclaimed from the state bodies.
Our Service Fee: What You Receive for €37.50
Mistakes made during self-guided online applications can become expensive: a misspelled name, a transposed digit in the passport number, or a photo that does not meet the standards often leads to rejection in automated systems—and in such cases, the government fee is lost.
Our service fee of €37.50 per person covers the following services:
- Human document verification: We verify your passport for validity (must be valid for at least six months from the date of travel) and check your details for typos.
- Passport photo optimization: The photo must be taken straight-on, properly illuminated, and strictly feature a pure white background. We verify all technical requirements before submission.
- Official processing: We enter all information accurately on the official government platform on your behalf.
- Personal support: Should you have any questions, you can reach us in German or English by email or phone.
- Status tracking link without mandatory account creation: You receive a personal tracking link allowing you to check the current processing status at any time without having to register a user account.
- Delivery via email: Once successfully issued, you receive your visa directly as a print-ready PDF document.
Apply for visa nowInvoicing for Families and Travel Groups
If you are traveling with your family or a private group, you do not need to submit a separate order for each traveler. Our online form allows you to register multiple individuals in a single process.
Every traveler—whether adult, toddler, or infant—requires an individual, full visa. Consequently, the government fee and our service fee multiply by the total number of travelers registered. Children are linked directly to a legal guardian within the system. Upon request, we can issue a single comprehensive collective invoice made out to the primary adult (group leader). For detailed calculation examples and specific guidelines for shared travel, please visit our guide on Umrah visa costs for families and groups.
Step-by-Step: Transparent Process and Payment
We deliberately avoid insecure instant payment providers or suspicious payment links. The procedure is transparent and straightforward:
- Fill out the application: Go to our application form and upload the passport photo (white background) as well as a clearly legible passport copy (valid for at least 6 months) for each traveling person.
- Review: Our team checks your documents for completeness and compliance.
- Invoice via email: You receive an itemized invoice clearly distinguishing between the official government fee and our service fee.
- Payment via bank transfer: You pay the total amount via standard bank transfer. Please indicate only your invoice number as the payment reference. The payment window is 5 business days.
- Processing: Once payment is confirmed, we submit your visa application directly via the official government portal. Processing is typically completed within 48 hours of payment receipt (the final decision on visa approval rests with the Saudi authorities).
- Delivery: You receive the finalized visa as a PDF via email.
Validity and Conditions of the Visa
The issued visa provides travelers with substantial scheduling flexibility:
- Validity period: The visa is valid for 365 days from the date of issuance.
- Multiple entry: You may enter and exit Saudi Arabia multiple times within this one-year period.
- Duration of stay: You are permitted to stay in the country for a cumulative maximum of 90 days during the year of validity (this applies across all visits combined, not per individual entry).
- No package booking required: You do not have to book an expensive Umrah package through travel agencies.
- Umrah permit: To perform the actual Umrah rituals in Makkah and to visit the Rawdah in Madinah, an additional free reservation via the official Nusuk system is required. Relevant information is available directly from the ministry at haj.gov.sa.
- Hajj season restriction: During the official Hajj season, this visa may be used for entry and general tourism, but performing Umrah is officially prohibited during this timeframe.
Safety guidelines and travel advisories should always be consulted beforehand on the official website of the Federal Foreign Office.
How to Spot Questionable Pricing Models
The market includes numerous offers relying on lack of transparency. Some agencies advertise unusually low flat rates that barely cover the actual government levies. Often, travelers later discover that hidden fees for the mandatory health insurance or compulsory processing surcharges are demanded after the fact. Other portals charge excessive markups running into several hundred euros for a simple eVisa without providing proportional added value.
Always ensure that a provider clearly quotes the actual state fees, provides a verified German legal notice (Impressum), and maintains accessible customer support. For further helpful guidance, consult our guide on recognizing reputable Umrah visa providers.
What Does Umrah Cost Overall?
The visa is only one part of your overall journey. If you plan your pilgrimage independently, the remaining costs will depend primarily on flights and hotels. Umrah Hilfe (AZNA Marketing, Frankfurt am Main) is not a tour operator within the meaning of § 651a BGB and does not sell package tours. We do not broker flights directly, nor do we book hotel rooms, and such travel services are never bundled with the visa.
However, you can organize your trip independently without difficulty. For orientation and flight search, you are welcome to use our verified partner Skyscanner:
Search flights via our partnerTo find suitable accommodation within walking distance of the Masjid al-Haram in Makkah or the Prophet's Mosque in Madinah, we recommend our verified partner Booking.com:
View hotelsFor a detailed overview of realistic budgets covering accommodation, local transportation, and meals, please read our article on the costs of a self-organized Umrah.
If you have any questions regarding the application process or invoice details, our team in Frankfurt am Main will be glad to assist you:
Contact usFurther Reading
Umrah visa from Germany
Umrah visa costs for families and groups
Costs of a self-organized Umrah
Recognizing reputable Umrah visa providers